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Call our Operation Department on + 852-2891-1446 to make an appointment or |
simply click here to make an appointment online (if you are not our |
existing Customer, you will need to open an Account with us before to proceed |
further. Please visit Open Account page for details) |
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The Customer shall bring along the following documents before the appointment: |
(i) the Customer's bullion products |
(please ensure your bullion matches our Conditions and Requirements*) and, |
(ii) the origin documents and titleship documents of the bullion products |
before coming to our office to proceed further |
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Our Customer Services Officer will assist you to fill out the |
"Physical Precious Metals Selling Notification Form" |
when you arrive in our office |
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Our Customer Service Officer will verify your products with all |
original documents and provide you a discounted price offers |
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If the Customer “accepts” the discounted price offers, our Company |
will forthwith weigh and photograph the Customer’s bullion |
products immediately, and issue a |
"Receipt of Receiving Commodity" to the Customer |
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Please note that the "Receipt of Receiving the Commodity" |
does not represent that our Company agrees, recognizes or |
accepts the Customer’s bullion products for sale are Physical Precious Metals |
until the recognized Refinery issues the final "Assay Report" results |
if the received products from the Customer are bullion |
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Our Company will credit the payment |
within two (2) banking days upon the receipt of the |
final "Assay Report"from the Refinery |
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Our Account Department will email the Customer a "Credit Note". Final |
payment will be based on confirmed discounted prices, |
Local London Gold Spot Price and assayed quantities to the Customer on the |
same day the "Credit Note"is issued |
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Our Operation Department will upload the updated “Statement” |
to the Customer's Online Account within one (1) banking |
day after the transaction is made |
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