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Call our Operation Department on + 852-2891-1446 to make an appointment or
simply click here to make an appointment online (if you are not our
existing Customer, you will need to open an Account with us before to proceed
further. Please visit Open Account page for details)
The Customer shall bring along the following documents before the appointment:
(i) the Customer's bullion products
(please ensure your bullion matches our Conditions and Requirements*) and,
(ii) the origin documents and titleship documents of the bullion products
before coming to our office to proceed further
Our Customer Services Officer will assist you to fill out the
"Physical Precious Metals Selling Notification Form"
when you arrive in our office
Our Customer Service Officer will verify your products with all
original documents and provide you a discounted price offers
If the Customer “accepts” the discounted price offers, our Company
will forthwith weigh and photograph the Customer’s bullion
products immediately, and issue a
"Receipt of Receiving Commodity" to the Customer
Please note that the "Receipt of Receiving the Commodity"
does not represent that our Company agrees, recognizes or
accepts the Customer’s bullion products for sale are Physical Precious Metals
until the recognized Refinery issues the final "Assay Report" results
if the received products from the Customer are bullion
Our Company will credit the payment
within two (2) banking days upon the receipt of the
final "Assay Report"from the Refinery
Our Account Department will email the Customer a "Credit Note". Final
payment will be based on confirmed discounted prices,
Local London Gold Spot Price and assayed quantities to the Customer on the
same day the "Credit Note"is issued
Our Operation Department will upload the updated “Statement”
to the Customer's Online Account within one (1) banking
day after the transaction is made








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The price is for reference only and Redford Group is not in any forms of partnership with BullionVault.
The price is for reference only. Final actual price offers will be quoted by Redford separately for each individual customers.